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Privacy Policy

Last updated: 26 July 2026

ViStack Solutions LLP (“ViStack”, “we”, “us”, or “our”) respects your privacy. This policy explains what personal information we collect when you visit vistacksolutions.com or engage us for services, how we use it, and the choices available to you.

1. Information we collect

Information you provide

We collect information you send us directly — for example when you email us, submit an enquiry, or discuss a project. This typically includes your name, email address, phone number, company name, and any details you choose to share about your requirements.

Information collected automatically

When you visit our website, our hosting provider records standard technical data such as your IP address, browser type and version, device type, referring page, and the pages you view. This is used to keep the site secure and reliable.

Cookies

This website does not currently use advertising or cross-site tracking cookies. If we introduce analytics or similar technologies in future, we will update this policy and, where required, request your consent beforehand.

2. How we use your information

  • To respond to enquiries and communicate with you about a project.
  • To provide, deliver, and support the services you engage us for.
  • To prepare proposals, contracts, and invoices.
  • To operate, secure, and improve our website and internal systems.
  • To comply with legal, regulatory, and accounting obligations.

We do not sell your personal information, and we do not use it for automated decision-making or profiling.

Where the Digital Personal Data Protection Act, 2023 (India) applies, we process personal data on the basis of your consent or for legitimate uses permitted under the Act. Where the UK or EU GDPR applies, we rely on your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interests in operating and securing our business.

4. Sharing your information

We share personal information only where necessary, and only with:

  • Service providers who support our operations — such as hosting, email, and cloud infrastructure providers — under confidentiality obligations.
  • Professional advisers such as accountants and legal counsel, where required.
  • Authorities, where disclosure is required by law or to protect our legal rights.

If our business is involved in a merger, acquisition, or transfer of assets, personal information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Data retention

We keep personal information only as long as needed for the purpose it was collected, and for as long as required to meet legal, tax, and accounting obligations. Enquiry correspondence that does not lead to an engagement is deleted once it is no longer relevant.

6. Security

We apply reasonable technical and organisational safeguards — including encrypted transport (HTTPS), access controls, and least-privilege practices — to protect personal information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your rights

Subject to applicable law, you may request to access, correct, update, or erase the personal information we hold about you; withdraw consent you have previously given; or object to or restrict certain processing. To exercise any of these rights, email us at contact@vistacksolutions.com. We will respond within the timeframes required by law and may need to verify your identity first.

8. International transfers

We are based in India and may use service providers located in other countries. Where personal information is transferred outside your jurisdiction, we take steps to ensure it remains protected in line with this policy and applicable law.

Our website may link to third-party sites. We are not responsible for their content or privacy practices, and we encourage you to read their privacy policies before sharing information with them.

10. Children’s privacy

Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to this policy

We may update this policy from time to time. The revised version will be posted on this page with a new “Last updated” date. Material changes will be communicated where appropriate.

12. Contact us

For any questions about this policy or how we handle personal information, contact us at contact@vistacksolutions.com.